FAQs
Here you will find a quick and easy overview of frequently asked questions
Frequently Asked Questions

What is an ultrasound scan?

An ultrasound scan, also known as sonography, uses high-frequency sound waves to create images of the inside of the body. It is a non-invasive and painless procedure commonly used for medical diagnosis and monitoring during pregnancy.

What are the different types of ultrasound scans?

There are various types of ultrasound scans, including abdominal ultrasound, pelvic ultrasound, obstetric ultrasound (for pregnancy), transvaginal ultrasound.

How does an ultrasound scan work?

During an ultrasound scan, a transducer (a handheld device) is moved over the skin, emitting sound waves that bounce off internal structures and organs. These echoes are then converted into images displayed on a monitor.

What can ultrasound scans diagnose?

Ultrasound scans can diagnose various conditions and abnormalities, depending on the type of scan. They can be used to assess organs such as the liver, kidneys, uterus, ovaries, and bladder. In pregnancy, ultrasound scans can monitor fetal development, detect abnormalities, and assess the placenta and amniotic fluid.

Are your sonographers fully qualified?

Yes, absolutely. This is something that we feel is crucial and sets us apart from some other clinics. We use only fully qualified registered sonographers and workers. All of our sonographers have experience in all aspects of both obstetric and gynaecology ultrasound. For your safety, we make a conscious decision to only employ fully qualified and experienced staff so that they have the skills and training to be able to cover all areas of this ultrasound practice.

What is the best time to come for a 3D/4D scan?

We only offer 3D/4D scans from 21 weeks, but If you're interested in seeing more detailed facial features and capturing images of your baby's development, the ideal time for a 3D/4D scan is generally between 26 and 32 weeks of pregnancy. At this stage, the baby has developed more fat stores, which helps to round out the facial features and make them more visible on the ultrasound. We can scan in 3D/4D earlier than 21 weeks as a sneaky pick.

When can I determine the sex of my baby?

Determining the sex of a baby via ultrasound is typically possible during a prenatal ultrasound scan, usually performed during the second trimester of pregnancy. The optimal time is generally between 16 and 22 weeks of pregnancy. During this time frame, the genitalia of the fetus are typically developed enough to be visualized on the ultrasound images, allowing the sonographer to identify the baby's sex with a reasonable degree of accuracy.

However, it's important to keep in mind that there can be factors that may affect the accuracy of the determination, such as the baby's position or the clarity of the ultrasound images. Additionally, it's important to note that while ultrasound is a common method used for prenatal sex determination, it is not always 100% accurate. In some cases, the baby's position or other factors may make it difficult to determine the sex definitively during the ultrasound scan.

I have bleeding or pain, should I book an ultrasound scan?

If you are experiencing bleeding or types of pain it is essential that you contact your NHS clinical care team in the first instance.

They will most likely want to provide you with a scan and will have clinicians and facilities available if you need urgent treatment which will not be available in our clinic. However, if you struggle to have a scan at your local NHS you can book it with us (subject to the available slots).

How old do I need to be to have an ultrasound scan?

At UltraCare Plus we have a strict policy of only providing ultrasound scans for people aged 18 and over.

How often can I come for an ultrasound scan?

The frequency of ultrasound scans during pregnancy depends on several factors, including your individual health status, any existing medical conditions, the presence of complications, and the stage of your pregnancy.

In uncomplicated pregnancies, routine prenatal care typically includes at least one ultrasound scan during the first trimester to confirm the pregnancy, establish gestational age, and assess fetal viability. Another ultrasound scan is usually performed around 18 to 22 weeks of pregnancy to evaluate fetal anatomy, check for any structural abnormalities, and determine the sex of the baby if desired.

If you have a high-risk pregnancy or certain medical conditions, your healthcare provider may recommend additional ultrasound scans to monitor the health and development of your baby more closely. This may include more frequent scans in the first trimester to assess fetal growth, detect any abnormalities early on, or monitor specific conditions such as multiple gestation (twins, triplets, etc.), gestational diabetes, or preeclampsia.

In some cases, specialized ultrasound scans may be recommended for specific purposes, such as cervical length measurement to assess the risk of preterm labour.

In pregnancies with suspected growth restriction or other concerns about fetal growth, serial ultrasound scans may be performed at regular intervals to monitor fetal growth and well-being over time.

If your pregnancy goes beyond the due date, your healthcare provider may recommend ultrasound scans to assess amniotic fluid levels, placental function, and fetal well-being.

It's essential to discuss the frequency of ultrasound scans with your healthcare provider, as they can provide personalized recommendations based on your individual circumstances, medical history, and any specific concerns you may have. While ultrasound is a valuable tool for monitoring pregnancy, it's important to use it judiciously and avoid unnecessary exposure to medical imaging.

What if I haven't felt any baby movements for long hours?

While it's normal for fetal movement patterns to vary throughout the day and for there to be quiet periods, a significant decrease or absence of movement could be a cause for concern and may warrant medical attention. If you haven't felt any fetal movements or if the movements are significantly reduced compared to your usual pattern, contact your healthcare provider immediately. They can provide guidance and may recommend further evaluation, which may include an ultrasound scan or non-stress test to assess fetal well-being. For reassurance of your baby wellbeing we can offer you growth or reassurance scans.

Can I cancel/change my appointment after I've booked?

Yes, you can reschedule your appointment, however this must be done at least 48 hours before your appointment time. To reschedule your appointment use the ‘Change/Cancel Appointment’ button on your confirmation email.

Is my booking deposit refundable?

No, unfortunately, if you cancel your appointment with less than 48 hours notice or do not attend your appointment your booking deposit will not be refunded.

What is the difference between 2D, 3D and 4D?

2D is a two dimensional image of your baby, this is a black and white cross-section. A 2D is best for our sonographers to be able to see the internal bones and organs of your developing fetus/baby as it offers a clear view throughout the body. For this reason, we use 2D scans for our early reassurance, dating and presentation scans.
3D is a three dimensional image of your baby, this means you can see depth. The external probe that we use omits sound waves in different directions and measure those sounds wave bouncing back. From this our machine builds up a 3D image of your baby, our 3D scans typically take a look at your baby's cute button nose and tiny fingers.
4D image is the term given to the 3D image moving in real-time, so you may see baby waving, having a drink, or sometimes they are naughty and messing about.

Is an ultrasound scan safe?

There is currently no evidence to suggest that ultrasound is harmful, but it is important that you have all of the facts about the risks associated with the procedure before coming to your decision on the matter. In general, it's recommended for good measure to keep your scan times to a minimum, and that this is particularly during the early stages of pregnancy, for this reason, we will end scans during the very early stages of pregnancy once we have been able to provide you with the reassurance that you seek.

Does ultrasound use radiation?

It is a very common misconception that because our 2D images show a cross-sectional image in black and white, which can similar to an X-Ray in appearance. Ultrasound does not use radiation to create the images that you see. Rather, ultrasound uses high frequency sound to produce the images that you see.

Who can I bring to my scan?

We want you to be able to share your experience with your family, we have a scan room with space and seating for 3 people. Although, if guests do not mind standing during the scan there is a room for up to 5 people.

I want to know if it is a boy or a girl, can you tell me?

Sure, our sonographer will do their best to be able to sex your baby, if they can’t on your first visit we will bring you back free of charge for another try.

What if I don’t want to know the gender?

Completely Okay with us, just make sure you let our sonographer know and she will try and stay away from this area.

Do you charge more for twins or more babies?

The scan will take twice as long with twins, so our price is in accordance with this. We charge £30 per additional baby. However, if you are having an early scan or dating scan there is no extra charge as this will not need a longer appointment time.

Do I still need to have my NHS appointment?

YES, absolutely! Our sonographers want to make sure you see your baby and don't carry out a full abnormality check during your scan. Our sonographers will perform a wellbeing check during your scan, but this does not go into the level of detail required during an abnormality scan, which by itself could take up the entire time that you appointment is planned for, and would leave no time for you to bond with your baby or see them in 3D/4D. As a result, the wellbeing check doesn't cover all the things that your midwife needs to see and know so its best to still keep up with all of your NHS scans and appointments.

Do you have parking?

Monday to Saturday provides a service of 08:30 - 18:30 parking, pay at machine or pay by phone.
  • Cost stands at 60 pence at an hourly rate (60 p/hr) with a max stay of 3 hours;
  • Out of hours parking is free;

Can I get to you via train or bus?

Yes you can. Our scan centre is located on bus routes, and main-line train lines with train stations within walking distance.
Bus Routes / Stops:
  • Hayes / George Lane - 119, 146 (Bus Stop K and N) with a 1~2 minute walk to your destination;
  • Hayes Library - 353 (Bus Stop W and J) with a 3 minute walk to your destination;
Closest Train Stations:
  • Hayes Train Station;
  • Bromley South Train Station;
  • Bromley North Train Station;
  • West Wickham Train Station:
    Recommended to take the 119 bus route for above station;

What happens if I’m late for my appointment?

Unfortunately, if you are late for more than your appointment time, we will not be able to see you. But we have individual approach and can discuss options.

What if the sonographer does pick up on something?

Whilst we don’t go out of the way looking for problems, if our sonographer does notice something unusual then with your permission, we will refer you to your midwife or local hospital and our sonographer will provide you will a clinical report of our findings and letter to take with you.

Each of our sonographers are fully qualified in performing diagnostic obstetric ultrasound scans, our sonographers will absolutely not hide away from telling you if there is something wrong.

What if you can't see my baby's face?

If we can't get a picture of your baby's face, we will do everything we can on the day. We may send you back into our waiting area with a cold drink and some sweeties to get your baby moving or we may ask you to go for a stroll which can all help to get baby moving. We suggest that if you have been traveling for a while you come earlier than your appointment time and make sure you get to have a little walk around before coming in (don't be late for your appointment).

Do I need a full bladder for my early scan?

For all scans up to 21 weeks we require a full bladder prior to scanning. Filling your bladder helps to lift baby out of the pelvis and make it easier (and therefore clearer) to see which is essential for checking baby's wellbeing. Anything you drink can take around 20-30 minutes to get to your bladder so we recommend drinking around 2 pints of water 20-30 before your appointment time so that it has time to fill up.

Do I need a full bladder for a scan later in pregnancy?

Whilst it's not going to make your images any clearer attending an appointment later in pregnancy, we still recommend having a full-ish bladder for your appointment if you can. We understand that this is much harder later in pregnancy with a baby bouncing around inside you, and if you can't that's fine.  Having even a partially full bladder can help to encourage baby to move when you empty it, so it can be a good tool to help if you have a stubborn baby, but even if you have an empty bladder, we have lots of other techniques available to try to get that little one into the right position for images.

Do I need to bring my maternity notes with me?

Yes, please bring your notes with you so we have all your information at hand if needed.